Jobber is well-built and reasonably priced, and for a small customer-pay operation it is one of the easiest systems to actually adopt. The gap appears when the payer is a manufacturer rather than the person who opened the door.
Request beta access See what it does| Ramrod | Jobber | |
|---|---|---|
| OEM warranty claims workflow | built in | not in their feature set |
| Ninety-day claim sweep | enforced | not modelled |
| Per-OEM reason codes and repair codes | built in | not modelled |
| Mileage authorisation gating before closure | enforced | not modelled |
| Queue-position customer tracking | yes | map link only |
| Part cost hidden from warranty customers | enforced | not modelled |
| Household history across different callers | corroborated | account match |
| Where your customer list lives | your server | their cloud |
| Software cost, one user | $0/mo | ~$49/mo (Core) |
| Software cost, five users | $0/mo | ~$149/mo (Connect) |
| Software cost, fifteen users | $0/mo | ~$249–529/mo depending on plan |
| Each user over the plan limit | n/a | ~$29/mo |
Competitor pricing is list price or widely reported range as of August 2026 and varies with negotiation, term length and add-ons. ServiceTitan does not publish pricing publicly, so its figures are reported ranges rather than quoted rates. Check current pricing yourself before making a decision on it.
Jobber's tiers include a fixed number of users and charge roughly $29 a month for each one beyond. That is fair pricing and it is also a line item that grows every time you put another van on the road — against a warranty rate the OEM sets and does not raise. Self-hosting removes that line entirely; what you take on instead is running the server.
Jobber is the better choice if you want something you can be running properly this week, with a support team behind it, and your work is mostly customer-pay. It is markedly easier to adopt than a self-hosted system, and ease of adoption is worth real money.
Not as a modelled workflow. You can mark a job as warranty and record notes, but there is no claim record with per-OEM reason codes, no ageing against the ninety-day filing deadline, and no enforcement of mileage authorisation before closure.
Plans run roughly $49, $149 and $249 a month for Core, Connect and Grow, with included user counts of one, five and fifteen, and about $29 a month for each additional user. Team plans and add-ons such as the AI receptionist and marketing suite are priced separately on top.
It is a real commitment, not a footnote. You need a server, backups you actually test, and someone who will notice when something breaks. If nobody in the company wants that job, hosted software is the honest answer even at a higher monthly cost.
Currently running a live appliance warranty operation in Oklahoma. Open to a small number of servicers who work OEM dispatch.
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Ramrod